This article provides an overview for Indiegogo backers about Pay-Later perks, what they are, how they work, and how to complete the pay-later balance (required for delivery).
Covered in this article:
During the original crowdfunding campaign for development of the PlexiDrone product line, DreamQii offered a perk type called "Buy Now Pay Later" for various reward packages. This perk type is a reward-based crowdfunding perk where the initial contribution made by the campaign backer is considered a deposit towards the full perk value.
The main benefit of this perk is that campaign backers were able to secure the greatly reduced campaign pricing without having to contribute the total reward value up-front. In order for the campaign backer to receive the perk (reward) the remaining balance must be paid before the item is shipped.
Perk Name: PlexiDrone Ultimate *Buy Now Pay Later*
Perk Value: $499 USD <-- the original contribution amount
Total Value of reward: $999 USD
Pay-Later Balance: $500 USD <-- balance to be paid before shipping
If you ordered a Pay-Later perk, you can view your order and remaining balance by navigating to: My Account > My Orders > Order History & Credits. Alternatively, you can quickly access this page by clicking the My Orders link from within the My Account menu (Can't log in? Click here).
From this page you can view all your orders. In the example below there are two orders, one for $499 which is processing, and one for $380 which is pending payment.
The Pay-Later balance for the perk is the order with the "Pending Payment" status.
To complete payment simply click the Pay button and you'll
be taken directly to the checkout page where you can make your payment.
Alternatively, you can click the view button, to view the details of your order
and all order notes. For convenience, Pay-Later balance orders notes contain
all details related to the original contribution.
Following the Pay Balance link beside order status will
take you to the same payment page listed above.
Once your payment is complete you'll notice that the status on your
Recent Orders page has changed to reflect this.
How long do I have to complete my payment?
Original policy for this perk was that the contribution would be non-refundable and forfeit if not paid prior to the intended shipping date. This deadline has been extended to Sunday April 15, 2018.
What happens if I don't complete my payment?
Contributions with outstanding Pay-Later balances after Sunday April 15, 2018 at 11:59 PM EST will be cancelled. Their place in the production schedule will be taken by the next order that has been paid for in full. Indiegogo campaign pricing will be forfeit for any unpaid Pay-later balances after the deadline. Any future purchases will be made at the most recent advertised price.
The original contribution amount is non-refundable. In favour of Backers, rather than forfeiting the entire original contribution amount (per the original Perk terms), DreamQii has elected to convert 50% of the original contribution amount into dreamqii.com customer loyalty points. Customer loyalty points can be redeemed for store merchandise.
What if I already paid my Pay-Later balance?
If you already paid your Pay-Later balance, then all you need to do is log in to your PlexiDrone Cloud account and verify your shipping details and order status.
Does DreamQii need the funds from outstanding Pay-Later payments in order to continue production?
No, DreamQii does not need funds from backers to start general production— we would like backers with outstanding payments to cover their balances so that we can deliver to all backers at the same time and before we deliver to any retailers.
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