Getting Your Account Credentials
In order to log into your PlexiDrone Cloud account you will need to know the username (or e-mail address) and password for your account.
Forgot Your Password?
No Problem, you can solve that right away! We have a secure and automated way to reset your password. Click here to learn more.
Having Trouble Solving the reCaptcha?
reCaptcha is a security services provided by Google to help reduce spam and malicious log-in attempts. Please reference our support article for solving the reCaptcha for a detailed guide. For other options, such as, how to use reCaptcha for the visually impaired click here.
Credentials Correct, No Error Messages - Still Not Logged in?!
If you are unable to log-in after:
- entering the correct username and password,
- successfully solving the reCaptcha, and
- you do not receive any log-in error messages
you may have to clear your web browser cache in order to sign in successfully. Please see the videos below for a guide on how to clear your cache on Chrome, Internet Explorer, Firefox, and Opera.
Clearing Cache on Chrome
Clearing Cache on Internet Explorer
Clearing Cache on FireFox
Clearing Cache on Opera